Groupe Mutuel

Groupe Mutuel Customer Services

The point of contact for all of your requests

You have a question about your insurance contract, an announcement to make or you need information? Our Customer Services are your exclusive point of contact. www.groupemutuel.ch/contactus

Write to us or contact us by phone: we will provide an answer as quickly as possible.

Our Customer Services are available Monday to Friday, from 08.00 to 18.00:
Hotline 0848 803 111 l Email clients@groupemutuel.ch

One single address for sending medical invoices (original documents) and letters:
Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny
prestations@groupemutuel.ch

In approximately 40 agencies and 6 service centres throughout Switzerland, our employees are available to welcome and advise you.
Opening hours: from 8.00 to 12.00 and 13.30 to 17.00 (incl. on the eve of public holidays).

Make life easier thanks to your Customer Area

• Scan and send your invoices instantly
• Consult your documents and refunds
• Modify your contracts and personal data

Download the application : LINK

Questions about the Customer area?

• Your frequently asked questions on the Customer Area - Groupe Mutuel                             
• Call our hotline on 058 758 71 71 (Monday to Friday, 8am to 6pm)
• Write to us at customer.area@groupemutuel.ch