Groupe Mutuel

Now open

Groupe Mutuel

Hallwilerweg 2
6003 Luzern


Phone 0848 803 111 * CHF 0.08/min
Lebensversicherung 0848 803 999 * CHF 0.08/min
Unternehmensversicherung 0848 803 777 * CHF 0.08/min
Rechtsschutz, Privathaftpflicht, Hausrat 0848 803 222 * CHF 0.08/min
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Groupe Mutuel Customer Services

The point of contact for all of your requests

You have a question about your insurance contract, an announcement to make or you need information? Our Customer Services are your exclusive point of contact.

Write to us or contact us by phone: we will provide an answer as quickly as possible.

Our Customer Services are available Monday to Friday, from 08.00 to 18.00:
Hotline 0848 803 111 l Email

One single address for sending medical invoices (original documents) and letters:
Groupe Mutuel, Rue des Cèdres 5, 1919 Martigny

In approximately 40 agencies and 6 service centres throughout Switzerland, our employees are available to welcome and advise you.
Opening hours: from 8.00 to 12.00 and 13.30 to 17.00 (incl. on the eve of public holidays).

Make life easier thanks to your Customer Area

  • Scan and send your invoices instantly

  • Consult your documents and refunds

  • Modify your contracts and personal data

Download the application from your App Store

Questions about the Customer area?

Write to us at

Opening hours

Mon-Fri 08:00-12:00, 13:30-17:00